Ajust · ACCC first step

A faster first step before ACCC.

Need a business to respond? Ajust's AI agent contacts them for you, does the chasing, and helps prepare escalation if needed. Independent, not ACCC.

Start with Ajust 4.8 (474 Google reviews)

As featured in

What Ajust can help with

What Ajust can help with before ACCC.

Refunds or faulty goods

Ajust contacts the business first and helps push for a response.

Poor service or delays

Turn the issue into a clearer direct complaint before escalation.

No response

If the business has gone quiet, create a cleaner complaint trail.

Escalation path

Work out whether ACCC or another regulator is the right next step.

How it works

Three steps before ACCC.

Tell Ajust what happened

Share the business, issue and response so far.

Ajust checks the path

The agent checks the rules, evidence and strongest request.

Ajust contacts the business

We send the stronger direct complaint before escalation.

Before you start

A few quick answers.

An independent Australian consumer advocate that helps people understand and act on issues with businesses.

No. Ajust is an independent consumer advocate, not ACCC.

If you want a business to respond about your individual issue, starting with Ajust may be faster. ACCC is usually more focused on broader patterns and market-wide conduct.

No. If ACCC or another regulator is the right next step, you will have a clearer timeline, evidence and complaint trail.

No. It is free to get started, and you only pay if you decide to go ahead.

Start with Ajust before ACCC.

Ajust is independent, not ACCC. Start free and let the agent contact the business before you escalate.

Start with Ajust 4.8 (474 Google reviews)