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The Hills Shire Council
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The Hills Shire Council
Complaints

The best way to resolve complaints with
The Hills Shire Council

The Hills Shire Council is a local government authority in the Hills District of Sydney, Australia. It provides a range of services including waste management, planning and development, community programs, and infrastructure maintenance. Some common complaints about The Hills Shire Council may include issues related to parking, road maintenance, and customer service.

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The Hills Shire Council

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The Hills Shire Council

Have a complaint? Click below to resolve your issue with
The Hills Shire Council

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The Hills Shire Council
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COMPLAINTS SENT THROUGH AJUST

Live Campaign
Local Government

Water park running

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Kerrie
Water park running

Kerrie

Safety concern for younger children

Outcome Sought

Apology

Compensation

Other

Local Government

Bad lighting at night

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jaganath
Bad lighting at night

Jaganath

Unsafe for motorists

Outcome Sought

Apology

Compensation

Other

Consumers who are asking

The Hills Shire Council

To Listen

Live Campaign
Do you manage complaints for
The Hills Shire Council
?
Local Government

Water park running

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Kerrie

Kerrie

Customer complaint about water park at liv's place playground being on when not hot enough, suggesting separate fencing for safety.
Visited Liv’s Place playground at Bernie Mullane with my grandchildren today and, whilst warm today, really not hot enough for water park to be running. Perhaps ir needs<br />To be separately fenced so younger children do not have access. It is currently quite dangerous as it is very slippery and in beed of a good clean.
Local Government

Bad lighting at night

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jaganath

Jaganath

Customer complaint about bad lighting at pedestrian crossing in northkellyville, seeking resolution from the hills shire council.
Bad lighting at night for motorist at pedestrian crossing in Foxal Road near Goodison st in Northkellyville

COMPLAINTS RESOLVED THROUGH AJUST

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how to raise a complaint with

The Hills Shire Council

The best way to resolve an issue with 

The Hills Shire Council

Quick Solutions
Prepared by
The Hills Shire Council
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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a your council rates or a complaint about an interaction you’ve had with council, Ajust’s platform makes it easy to share your story and send your complaint.

Do you need to make a complaint to your local government? Ajust makes it easy, regardless of whether it's about garbage collection, parking, community facilities or something else. The intuitive online platform only takes a couple of minutes and then Ajust follows up with you to ensure you reach a resolution for your complaint.

How to complain to

The Hills Shire Council

Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the council in a way that is clear so that they can take action. Here are steps to consider before getting started:

01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or a garbage collection issue. Help the council understand how the issue impacted you.
02
Consider how you’d like the council to resolve your complaint
Take the time to explain the action you’d like the council to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the council quickly understand your issue and work towards a resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
The Hills Shire Council
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
The Hills Shire Council
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
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Resolving issues with Ajust

Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story

Tell your story

You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

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