Gong Cha Complaints
The best way to resolve complaints with Gong Cha
Gong Cha is a popular Australian beverage chain known for its wide selection of tea-based drinks. With numerous locations across the country, customers can enjoy a variety of flavours and toppings. While some complaints may arise regarding wait times during peak hours, Gong Cha strives to provide a pleasant and efficient experience for all patrons.
Get heard by Gong Cha
Have a complaint? Click below to resolve your issue with Gong Cha
Have a complaint? Click below to resolve your issue with Gong Cha
COMPLAINTS SENT THROUGH AJUST
Disappointing taste
Deepsika
•
July 19, 2024
Outcome Sought
Apology
Compensation
Other
Refusal to top up cup
Dora
•
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Gong Cha
To Listen
Disappointing taste
Deepsika
•
July 19, 2024
Refusal to top up cup
Dora
•
The best way to resolve an issue with
Gong Cha
Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Gong Cha
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
Common issues related to
Gong Cha
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.