Ajust · Telco complaint help

Hand your telco issue to our AI agent.

Billing dispute, outage, service issue or support failure? Ajust's AI agent checks the path, contacts your telco and helps push for a fair response.

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What Ajust can help with

If your telco is not fixing it, this is where Ajust helps.

A bill, charge, plan, or payment does not look right.

Your service is down, poor, delayed, or not working.

Your plan, account, SIM, or access problem is stuck.

You want a stronger direct complaint before escalation.

How it works

Share the telco, issue, charge and outcome you want.

Billing, service, complaint, escalation or TIO route.

The agent sends the right request by form, email or another available path.

Before you start

An independent Australian consumer advocate that helps people understand and act on issues with businesses.

Yes. Start by telling Ajust what happened and what outcome you want.

That is the point. Ajust checks the issue and works out the strongest next step before contacting the business.

You can start free. Any paid step is shown clearly before you commit.

Start with what happened. Ajust's AI agent will check the path, contact your telco and help push for a fair response.