Ajust · Retail refund help

Hand your retail issue to Ajust.

Refund refused, faulty product, wrong charge or delivery issue? Ajust checks the path, contacts the retailer and helps push for the refund, repair, replacement or charge fix.

Hand it to Ajust 4.8 (474 Google reviews)

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What Ajust can help with

If support is going nowhere, this is where Ajust helps.

Refund refused

They said no, delayed it, or stopped replying.

Faulty product

Something broke, failed, or was not what you paid for.

Wrong charge

You were overcharged, double-charged, or charged unfairly.

Support loop

You keep getting bounced between chat, email, and phone.

How it works

From support loop to action.

Tell Ajust what happened

Share the retailer, product, charge and outcome you want.

Ajust checks the rules

Refund, repair, replacement, chargeback or escalation.

Ajust contacts the retailer

The agent sends the right request by form, email or another available path.

Before you start

A few quick answers.

An independent Australian consumer advocate that helps people understand and act on issues with businesses.

Yes. Start by telling Ajust what happened and what outcome you want.

Ajust can help work out whether it is a refund, faulty product, overcharge, complaint, or escalation path.

You can start free. Any paid step is shown clearly before you commit.

Ready to stop chasing the retailer?

Start with what happened. Ajust's AI agent will check the path, contact the retailer and help push for the outcome.

Hand it to Ajust 4.8 (474 Google reviews)